Effective Date: March 25, 2025

1. Data Collection Practices

We collect the following types of information to provide and improve our services:

• Personal Identifiers: Name, contact details, date of birth
• Medical Information: Health history, treatments, insurance data
• Technical Data: IP address, device/browser details
• Communications: Emails, messages, call logs

2. Use of Your Data

Your information is used for:

• Delivering medical services and processing payments
• Communicating about appointments, treatment, and follow-ups
• Improving our services and user experience
• Complying with legal and regulatory requirements

3. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data in accordance with HIPAA and other applicable laws. However, no system is completely secure, and we cannot guarantee absolute protection.

4. Strict Prohibition on Marketing Data Sharing

We do not share, sell, or disclose your personally identifiable information (PII) for marketing purposes. This includes:

• All PII: Contact details, medical data, demographic information, or any other identifiers
• SMS/MMS Communications:
  • Mobile numbers, carrier details, and message content are never shared for marketing
  • Opt-in consent data for text communications remains confidential
  • Applies to all messages, including appointment reminders and authorized promotions

Exceptions (non-marketing):

• Sharing with healthcare providers for treatment purposes
• Disclosures to payment processors for billing
• Compliance with legal or regulatory requirements

5. Your Rights

You have the right to:

• Access, correct, or request deletion of your data
• Opt out of marketing communications
• File complaints regarding our privacy practices

6. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal information.

7. Updates to This Policy

We may update this policy periodically. Material changes will be communicated via email or a notice on our website.